Helen and Alan, VIC
I wanted to let you know how happy we were with our dealing with Shaun.
Like most people change is something you don't do easily and when it comes to changing a mortgage provider there is obviously more to think about, however dealing with Shaun made this very easy and we wanted to pass on what it meant to both Helen and myself to deal with somebody who made it painless.
Shaun took our phone calls on weekends, answered all of our questions no matter how big or small, kept us informed of where the application and everything was throughout the process. Basically Shaun was a pleasure to deal with and an extremely nice guy.
We certainly will and have passed on Shaun's details to anybody we know looking for a home loan.
My QuickSelect broker Raj was very helpful all the way from beginning of the process till the end. I can trust him with his financial advice and experience in an area that I had no idea of. The service and advice was fantastic. Never had my personal broker before, the experience was great. Thank you.
We were very happy with our QuickSelect home loan broker. Raj was knowledgeable and friendly and made us feel comfortable. All of our questions were answered in the best way and that's why we chose him. We will gladly recommend him to anyone.
Shawn was very helpful and went over and beyond to help make the process as flow as smoothly as possible and provide regular feedback and updates of the loan process.
Juliana's customer service was very professional - she kept me informed all the way. There was not one time I had to call her for an update. She always called me or sent an email even though there was nothing to report - it was just the touching base that made the difference. Unfortunately this kind of customer service is rare. Would not hesitate in the slightest in recommending her to anyone. Should i ever require assistance in the future i will not hesitate in contacting QuickSelect. I thank Juliana very much in making this experience very stress free and smooth running.
Sean was fantastic and QuickSelect made the process simple
Thank you for your professional and patient support over the last couple of months. It was great to know that I could ask a question and get a response in a timely manner which also made sense.
Great advice and support throughout the whole process, life is great once again thanks to QuickSelect!
I had a worry free experience with quick select. Juliana our broker was excellent, updating me pretty much every day with a process, returning calls and email straight away. She was very helpful and pleasant to talk to. Fabulous experience!
Juliana was our QuickSelect Broker and she was truly fantastic. She answered emails and phone calls immediately and if she wasn't going to be available she would let me know. She answered my "sometimes stupid" questions every time. Our home loan was arranged and settled before we knew it. Compared to my 'nightmarish' dealings with financial institutions and their staff in the past, I cannot say enough about QuickSelect and their staff, in particular, Juliana.
Very helpful advice, prompt response and excellent brokers. Highly recommend QuickSelect.
The home loan refinance process was very straight forward and required minimum effort from me - so the overall QuickSelect experience was very good.
Brian was extremely competent, patient and diligent - QuickSelect were a total pleasure to deal with and trust with our refinancing needs.
We were so impressed that we introduced our 23 year old daughter to the QuickSelect team member (Nermalee) and she was treated just like it was as though she was a life long customer. Really impressive service - always available and nothing appeared to be too much hassle. Will recommend to others.
Raj was great very helpful and informed pleasure to deal with.
Brian Beck provided great service and was very good at following up to check on the little details. He helped with the frustrations of dealing with recalcitrant and uncaring money men (or women).
This was a very positive experience. Brian was supportive, practical and efficient in all aspects of this process. I really have never experienced such a hassle-free significant financial transaction.
Donna & Keith, VIC
Brian at QuickSelect made taking out a loan very easy and provided us with a great solution that we have no doubt we wouldn't have been able to get on our own. Brian was great to talk to and always available to answer questions. Thanks Brian and QuickSelect.
Many thanks to Bing for his assistance. I was most impressed how efficiently the process ran. I will have no hesitation recommending yourself & your company to any of my family, friends or associates who may have a need for your services.
Jordin & Kim, QLD
Our mortgage broker, Raj, was very easy to deal with.
Nermalee was amazing and is an absolute asset to your business. Her support through the whole process was extraordinary. I would and have done so, highly recommend QuickSelect. Much appreciated.
Alexey & Tatiana, VIC
Thank you very much for taking good care of us and our refinance enquiry! We are very happy with outcome!
Bing was excellent mortgage broker and readily available on phone, email and even did few visits when needed. He went out of his way to help us out and get the right loan. Thank you Bing for your superior service and I look forward to working with you again.
Scott & Nicole, NSW
QuickSelect handled the few paperwork dramas that the bank threw back at us very well. Although Juliana was new at this process she always came back to us with the correct information after consultation with senior brokers.
Brad & Julie, NSW
Our experience with Brian from QuickSelect was extremely professional. Brian made refinancing our home loan an easy process, from our initial inquiry to settlement. We would like to thank Brian for all his help over the past two months.
QuickSelect made the process of choosing a new home loan very easy. Not only did I get a good rate, the process was pain free and easy. I'm glad I chose them for my refinance!
When I was looking at refinancing my loan I contacted 3 brokers. QuickSelect was the first to get back to me and explained the process over the phone. The whole process was quick and my broker, Sean Allport, was very professional and relaxed making the whole process as smooth as possible. I would definitely recommend QuickSelect.
Dan & Renae, QLD
Nermalee was an amazing help to us and really made the whole process seem simple and hassle free.
Kelly & Geoff, NSW
Using QuickSelect made renewing our home loan hassle free and our broker, Nermalee was extremely helpful.
Hazem & Cathy, QLD
I consider myself lucky to have QuickSelect as my broker. Nermalee did everything possible to get over all the obstacles we faced. I won't hesitate to have them as my broker again.
After making the initial enquiry online, and from the first phone conversation the process was very streamlined with minimal hurdles. All my queries were answered with a quick response. This was a painless process. I would strongly recommend Brian and the QuickSelect team for all your refinancing needs.
Brian was excellent in helping us set up our home loan. This occurred over an extended period which also involved a few change of plans culminating in a relocation to NSW from SA. Brian stuck with us and made the process very easy and simple. We would highly recommend Brian as an effective broker and will contact QuickSelect again when we purchase our next property.
Excellent hassle free service.
I just want to make a heartfelt personal thank you to Nermalee for helping me through the refinance process. I was going through a difficult time but she was always just a phone call away to answer my questions. Nermalee was very helpful and understanding through the entire home loan process and made me feel at ease. Thank you very much for your patience and assistance. I would not hesitate to recommend QuickSelect.
Spiro & Maria, NSW
Brian has been incredible at representing QuickSelect with his friendly, down to earth and informative service. Thanks to him, I feel that my wife and myself will be happy with our new house. He is a gentleman and I have felt very comfortable dealing with him.
This is a belated thank you for all your help with the refinancing of my mortgage. I am really grateful to you for making the whole process so painless after my previous experience with ANZ. Even with the distance between Perth and Sydney, you made things easy for me and were always cheerful and helpful. The first repayment went smoothly and I have had no problems at all.
We already feel much more in control with our ‘new’ mortgage, and thank you Brian for all your assistance.
Claire & Daniel, QLD
Dan and I want to thank you so very much for everything you have done for us over the past 6 months. As you would remember we had discussed our options with another financial advisor prior to speaking with you. At that stage we had been told that moving locations was a poor financial decision and that it would be very difficult for us to keep our current place as an investment property. Thanks to you, these hopes became reality for us and we feel more financially comfortable than ever. Your knowledge is outstanding and we are so grateful for you advising us of the discounts we were entitled to. Despite living so far from us, you managed to keep on top of all the forms that were required with plenty of time to spare. We thank you for your ongoing communication with us and our solicitor. The refinancing and new home loan really was so easy thanks to your hard work. We really feel that Peter is an asset to QuickSelect and we will certainly be recommending you to our friends and family. Of course we too will continue to seek your advice for our future financial decisions too. We thank you so much for your time, efforts, knowledge and help you have given to us.
Chris & Amelia, NSW
Thank you to Nermalee for all your support and wonderful advice to help us refinance our loan. You made it all so easy for us.
Thank you to Raj for your services in assisting us to refinance our housing loan. Your professionalism, attention to detail, and helpful, positive attitude were refreshing and not experienced with other lenders. We first attempted to refinance in September 2013 – 3 companies later we are now only refinanced with your assistance. Other companies were far from interested in assisting us. All talk and no action, as they say. Once again, many thanks for your fantastic service, knowledge and dedication to ensuring a positive outcome for my financial circumstances – I will certainly be recommending you and your company to everyone!!
Thank you for organising, negotiating, following up and getting this loan accepted. My 2 year old twins and I can’t wait to move in once renovations are complete. Thank you!
I recently refinanced with QuickSelect which I'm over the moon about. I was feeling very low before the refinancing with QuickSelect due to approaching a large institution that I've been with for a very long time - since I was 21, and they refused refinancing or increasing my loan on three separate occasions due to the fact that I only worked 4 days a week even though I earn't a very good salary. I came across QuickSelect and my initial point of contact was Declan who was lovely and handed us over to Nermalee who made the whole process so easy. I actually can't fault the service. There was never a call or email that went through to QuickSelect that wasn't answered within seconds. That wasn't just between 9 and 5, that was at any time of the day - if I sent Nermalee an email at 7.30/8 o' clock at night because I was concerned about something, Nermalee would call me back or email me back and that was really comforting because when you're refinancing it's really stressful and at night is when you sit down and you start reassessing your finances and it's really lovely to have positive answers.
Thanks for organising my home loan. Quick, convenient and with great customer service. I didn't think a refinance could be this simple. QuickSelect made the process really easy, not only did I get the consolidation I wanted but you guys found me a better rate too. I'll be recommending you whenever I get the chance.
Just a quick note to say how pleased I was with the exceptional service from QuickSelect, my consultant was clear, thorough and focused on what would suit us best. The ease and convenience of doing everything by phone and email made the whole process quick and seamless - what a great way of making something so confusing, so simple. We not only consolidated our debt to save money but we have got a far better rate too - I just wish everything could be this simple.